Frequently Asked Questions

Our Mountaineer is our supremely scenic excursion. This offers a variety of views including vistas of the rocky outcrops around Crawford Notch. By contrast, our Valley trains to Conway and Sawyer River offer heritage rail excursions by employing early 20^th century railcars to recreate the experience of traveling from town to town.

Due to the historic nature of our railcars, Conway Scenic Railroad’s passenger train does not meet current Americans with Disabilities Act standards with respect to accessibility. For individuals who use a wheelchair, a mobility device, or have difficulty navigating steps, we do have a mobile lift. (Please note: The mobile lift has a combined weight limitation of 400 pounds). Though we cannot guarantee accessibility, we have a variety of accommodation options available, and we will make reasonable effort to provide each and every guest who wishes to ride the opportunity to do so. If you are concerned about whether you or a member in your traveling party will be able to board the train, we recommend contacting our business office to discuss your particular circumstances. Our First Class and Coach Class trains do have wheelchair accessibility. Our Premium Dome Cars unfortunately do not have wheelchair accessibility.

We recommend our Conway Valley Train for small children. This is our classic heritage rail excursion and offers a step back in time using 1920s build rail passenger cars. The journey takes just under an hour.

Outside food is not allowed on the train. We do have light snacks and beverages that can be purchased in our gift shop and can be brought on board.

All of our regularly scheduled trains operate from our North Conway station that is located at 38 Norcross Circle at the center of North Conway village.

Tickets may be purchased:

1. On-line at: conwayscenic.com
2. At the ticket window in the station. (9am to 4pm daily)
3. By phone at 603-356-5251 (9am to 4pm) daily 

On most Conway Scenic trains advance reservations are not required, however our trains tend to sell out, and we strongly recommend buying tickets in advance to avoid disappointment.

Coach Class is our most economical accommodation.

First Class seating offers greater comfort, more leg room and better ride quality, which lends to a superior travel experience. each of our first class cars has a distinctive heritage, which results in a great variety of different in seating arrangements and interior decor.

Premium Class Dome – CSRR’s most popular accommodation are the glass-topped domed seats in our 1950’s built Budd vista domes. these offer elevated panoramic views with period decor.

No, our trains operate to Conway, Sawyer River and over Crawford Notch (to either Crawford or Fabyan stations). To reach Mount Washington by rail consider traveling on The Mount Washington Cog Railway see: https://www.thecog.com/

Conway Scenic Railroad uses railroad routes that were planned and built for intercity transportation in the 19^th century. Except by special arrangement, all of our excursions are based on a round trip fare. This means that our guests board at North Conway travel out to one of several destinations- Sawyer River, Conway or Crawford-and return to our North Conway station via the same route. ‘Round trip’ does not infer a circular journey.

No, we are sorry but at this time, seniors must pay the full adult fare.

You may cancel or change your train reservation up to 24 hours prior to your scheduled departure with ticket handling charge/cancellation fee (There is a $5 charge per ticket for Conway and $10 per ticket for Sawyer River and Mountaineer plus your online booking fee). 

Within 24 hours of your scheduled departure tickets are non-refundable. However, your excursion may be rescheduled for a later date. In the event of a cancellation and your tickets have been mailed, a credit will be issued once your tickets are returned to Conway Scenic Railroad.

There are no exceptions to this policy. If you are booking multiple trips and decide to cancel one, this policy still applies.

Credit card charges: Charges will appear on your statement as ‘Conway Scenic Rail’.”

No, we do not sell stamps. However, the North Conway Post Office is located one half mile from our station at: 78 Grove Street

Our operable steam locomotive number 7470 is very popular with guests. Unfortunately it is awaiting minor repairs and should be ready for the early 2022 season.

Our iconic Russian Revival style station was built in 1874. It last served as a common carrier passenger station for the Boston & Maine Railroad in 1961. Since 1974, it has been the headquarters and base of operations for the Conway Scenic Railroad.

Our First Class and Premium Dome Class cars are climate controlled. Our Coach Class cars do not have air conditioning. The Coach Class cars do have heat and opening windows.

No, elephants are not permitted.