FAQ
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To comply with State of New Hampshire Guidance protocols to safeguard our guests and employees during the COVID-19 Pandemic: we sanitize all cars on all trains prior to boarding; we impose limitations on the numbers of people that may occupy our station; we limit capacity and social distance between all groups on our platforms and on trains. Also we offer compartmentalized cars for guests with safety concerns or a desire for greater privacy.
In addition we ask of all guests:
1) To wear cloth face coverings when boarding and traveling on passenger trains, except when consuming food or beverage.
2) Maintain minimum six foot social distance between groups at all times.
3) Please follow all boarding and seating instructions issued by station staff and train crew.
4) Once seated on trains please remain in assigned seats and do not occupy unassigned seats for any reason.
5) Do not wander around passenger cars or from car to car, except to use restrooms.
6) Avoid walking past other guests.
7) Upon arrival back at the station, all guests must remain seated until a member of train crew indicates that your party may disembark.
8) When circumstances permit leave all windows open in passenger cars to enhance the flow of fresh air inside.
9) Passengers are advised to dress appropriately when traveling upon cars with open windows and in open-air passenger cars and when traveling to Crawford Notch.
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Our Mountaineer is our supremely scenic excursion. This offers a variety of views including vistas of the rocky outcrops around Crawford Notch. By contrast, our Valley trains to Conway and Bartlett offer heritage rail excursions by employing early 20th century railcars to recreate the experience of traveling from town to town.
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We recommend our Conway Valley Train for small children. This is our classic heritage rail excursion and offers a step back in time using 1920s build rail passenger cars. The journey takes just under an hour.
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Our Mountaineer over Crawford Notch begins operation in mid-June and runs through early November. Days of operation vary seasonally so it is best to check our booking pages for availability in advance of traveling. The Mountaineer boards at 11:30am.
Our Valley trains to Conway and Bartlett run seven days a week from May through October; weekend service in April starts around Easter, and operate November through February. We occasionally operate on weekdays in the winter including the week before Christmas and last two weeks of February. Normally the railroad is closed for maintenance in March and early April.
As of September 18, 2020, Valley trains to Conway board at: 9:30 and 11:15 am and to Bartlett at: 12:45 and 3:30 pm.
Ticket holders are advised to arrive at least 15 minutes before scheduled boarding. Please leave ample time for traffic and parking.
Our train schedules vary from to time and we reserve the right to add, cancel and reschedule trains. Please be aware that Covid-19 mitigation has occasionally required for us to adjust and change train schedules at very short notice.
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All of our regularly scheduled trains operate from our North Conway station that is located at 38 Norcross Circle at the center of North Conway village.
Tickets may be purchased:
- On-line at: conwayscenic.com
- At the ticket window in the station. (9am and 4pm daily)
- By phone at 603-356-5251 (9am and 4pm daily May-October, and weekends April, November-February).
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On most Conway Scenic trains advance reservations are not required, however our trains tend to sell out, and we strongly recommend buying tickets in advance to avoid disappointment.
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Conway Scenic uses a variety of different type of railcars and ticket classes vary depending on the specific excursion. See details below:
Our Mountaineer offers three classes for every departure.
Mountaineer Premium is our highest class, this includes our elevated ‘Upper dome’ seating in the Rhonda Lee dining car and Dorthea Mae. These are 1950s-era art deco styled Budd-built Vista dome cars that offer panoramic views and climate-control; also among Premium class tickets is our semi-private Dorthea Mae screening room with luxury seating, ample space and a live forward view via large screen television. In addition, Premium class tickets in the Rhonda Lee Upper Dome include a lunch package. Premium class tickets are in high demand and we advise advanced purchase to avoid disappointment.
Mountaineer First Class offers spacious seating in one of several streamlined, comfortable climate-controlled cars including: C.P. Reed and Dorthea Mae; Our First Class Lunch package is offered in the Hattie Evans and Rhonda Lee cars. Please be advised that dome views are only available with Premium class tickets.
Mountaineer Coach features seats in our 6700 series cars. Some of these cars feature openable windows. There are restrooms available to coach passengers. A selection of lunch options are available for purchase from our on-board concession cart.
Our Bartlett Valley Train offers three seating options for every departure:
Bartlett Valley Coach offers seating in our 1920-era steel cars that create the atmosphere of classic train travel. The windows in the cars open. Coach passengers may bring one leashed well-behaved dog per party. Service dogs may travel anywhere on the train
Bartlett Valley Compartment Car offers enclosed European-style seating for groups up to four; however we recommend that groups of four adults may wish to consider reserving two compartments as single compartments are designed for families with small children. Windows open and a small fan is provided. Guests may safely remove their masks once seated in the compartment with the door closed.
Bartlett Valley First Class Chocorua is an ornately decorated and air-conditioned car with tables and chairs and curtain partitions between seating areas for groups up to four people.
Conway Valley Train
Conway Valley Coach offers seating in our 1920-era steel cars that create the atmosphere of classic train travel. The windows in the cars open. Coach passengers may bring one leashed well-behaved dog per party. Service dogs may travel anywhere on the train. On select 930am trains our Conway Valley train provides coach seating in our 1950s-era 6700-series coaches.
Conway Valley Compartment Car offers enclosed European-style seating for groups up to four however we recommend that groups of four adults may wish to consider reserving two compartments as single compartments are designed for families with small children. Windows open and a small fan is provided. Guests may safely remove their masks once seated in the compartment with the door closed. The compartment car may not be available for some 930am boardings, at which time other comfortable air-conditioned first class seating will be available, including the C.P. Reed and/or Dorthea Mae
Conway Valley First Class Chocorua is an ornately decorated and air-conditioned car with tables and chairs and curtain partitions between seating areas for groups up to four people
Conway Valley Premium Class seating is available on select 930am departures and many include space in Dorthea Mae’s Upper dome and Screening Room, consult the calendar for specifics.
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No, our trains operate to Conway, Bartlett and over Crawford Notch (to either Crawford or Fabyan stations). To reach Mount Washington by rail consider traveling on The Mount Washington Cog Railway see: https://www.thecog.com/
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Conway Scenic Railroad uses railroad routes that were planned and built for intercity transportation in the 19th century. Except by special arrangement, all of our excursions are based on a round trip fare. This means that our guests board at North Conway travel out to one of several destinations-Bartlett, Conway or Crawford-and return to our North Conway station via the same route. ‘Round trip’ does not infer a circular journey.
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No, we are sorry but at this time, seniors must pay the full adult fare.
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You may cancel or change your train reservation up to 24 hours prior to your scheduled departure with ticket handling charge/cancellation fee ($5 for Conway/Bartlett train and $10 for the Mountaineer).
Within 24 hours of your scheduled departure tickets are non-refundable. However, your excursion may be rescheduled for a later date. In the event of a cancellation and your tickets have been mailed, a credit will be issued once your tickets are returned to Conway Scenic Railroad.
There are no exceptions to this policy. If you are booking multiple trips and decide to cancel one, this policy still applies.
Credit card charges: Charges will appear on your statement as ‘Conway Scenic Rail’.”
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No, we do not sell stamps. However, the North Conway Post Office is located one half mile from our station at: 78 Grove Street
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Our operable steam locomotive number 7470 is very popular with guests. Unfortunately, as of autumn 2020 this locomotive is stored in our roundhouse where it is awaiting minor repairs and upgrading. We are hoping to have it back in service for the 2020 Christmas season.
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Our iconic Russian Revival style station was built in 1874. It last served as a common carrier passenger station for the Boston & Maine Railroad in 1961. Since 1974, it has been the headquarters and base of operations for the Conway Scenic Railroad.
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Well behaved dogs are welcome to travel in coach on any train. Dogs must remain on a leash. Dogs receive a green ‘Doggy Ticket.’ Please, only one dog per party. Except for trained service animals, dogs are not permitted on First Class or Premium Class cars.
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No, elephants are not permitted.
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