Frequently Asked Questions

Appropriate attire for a family friendly attraction must be worn. We strongly recommend sturdy shoes for safety reasons.

There is parking next to the station and in our yard.  Sometimes during peak season, parking spaces can be hard to find in our immediate vicinity, but there are several public, free parking lots in the Village, as well as on street parking – all within easy walking distance of the station.

We can accommodate a limited number of RVs on any given day in a special parking area on our property. Please call us at (603) 356-5251 prior to your visit, if possible, so that we can reserve a spot for you.

We’ve carefully considered allowing our loyal customers to purchase a season passes. Our inability to come up with a viable plan for a pass is due to a number of factors: we have many different offerings, including length of trip, choice of seating, and for much of the season, the option of enjoying a meal on one of our Dining Cars. In addition to these in-house complexities, we also have partners involved in our daily business, and we share revenue with the State of New Hampshire. We’ve considered all of the factors carefully and, unfortunately, have come to the conclusion that a pass program is impractical for us to implement. We’ll continue to review our present policy, however, and appreciate your patience and understanding.

The North Conway Freight House is the home of the North Conway Model Railroad Club, which is open to the public Tues/Thur/Sat July through September.

NCMRRC maintains a model railroad exhibit that is the envy of many clubs around the country. Well-known for its complexity, the HO display fascinates visitors with details like a ‘real’ campfire with hobos around it. The next time you’re here, be sure to stop by!

Well-behaved dogs may travel in Coach aboard any train provided they are restrained by the owner. Service dogs are allowed on any car.

We have several diesel electric locomotives that were manufactured in the 1950s and 1960s, and they are our primary motive power.  We also have a 1921 steam engine is used on the Conway Valley train from mid-September through Columbus Day.

First Class & Premium cars have more leg room than do Coach cars. On the Mountaineer Train, the CP Reed and Dorthea Mae are climate-controlled, as are the two dining cars, Hattie Evans and the Rhonda Lee. Though not climate-controlled, the Gertrude Emma on the Valley Train has individual wicker seats at each window for optimum comfort and viewing. To view interior shots of our passenger cars, please click here.

All enclosed passengers cars are heated, and trains operate rain, snow, or shine.

Restroom facilities are available on all trains.

We are a no smoking property. Smoking is not permitted aboard any train, in any building or anywhere on railroad property. We appreciate your cooperation.

Passengers may not carry alcoholic beverages on-board at any time. (Licensed Establishment RSA 179:27 Paragraph II.) We have a full liquor license, serving cocktails, wine and beer in the dining, first class and premium cars. Mountaineer Coach passengers are welcome to purchase and consume an adult beverage in the Mt. Webster, as seating allows. Valley Trains offer cocktails, wine and beer in the Chocorua and Gertrude Emma. Bar service on our trains begins in June.

No, we offer snack bars on both the Valley and Mountaineer trains. On the Mountaineer you can make a fine dining reservation in the Rhonda Lee, either premium upper dome or first-class lower dome. With the purchase of a first-class seat in the CP Reed, or a first class or premium seat in the Dorthea Mae we invite you to make a luncheon reservation in the Dining Car Hattie Evans. Café style dining is available on the Valley trains to Bartlett and Conway.

Snack bar service is available on both the Valley and Mountaineer Trains .

The Valley Train’s snack car sells hot dogs, non-alcoholic beverages, crackers, and candy.  There are also a limited number of snack options on the First Class car, Gertrude Emma (no sandwiches or hot dogs).

On the Mountaineer Train, there is a snack bar on the train for all passengers. Luncheon is served in our dedicated dining car Rhonda Lee. Or passengers in the Dorthea Mae and CP Reed can reserve seats for luncheon in the Dining Car Hattie Evans.

We also have First Class dining car options on all three routes June – October.

Handicapped accessibility on the Conway Scenic Railroad is limited (wheelchair width of 25″ max.) to Coach seating due to the narrow vestibules and door openings on our historic passenger cars. Please contact us with any special requirements prior to your visit so that we can ensure a pleasant visit. Every reasonable effort will be made to accommodate our visitors’ needs.

Advance dining car reservations are accepted for the dining car Chocorua on the Valley Trains. They may also be made at the station on the day of departure. Dining on the Hattie Evans on the Mountaineer Train is only available as part of our Mountaineer Train First Class Package, which includes First Class seating with beverage service, complimentary snacks, and a 3-course luncheon aboard the Hattie.

Group rates are available for 20 or more people with one person responsible for headcounts and total group payment.

Please call Sandy Janvrin, our Group Sales Manager, at 603-356-5251, ext. 13, or email her at [email protected].

Individual reservations may be made up to 24 hours prior to the train’s departure time, either online at ConwayScenic.com, or by calling 603-356-5251, or 800-232-5251. We do not take reservations the day of departure, but you can purchase tickets for any train as soon as the station opens.

The station opens at 9:00 a.m. on any scheduled operating day.

All trains depart from our historic, landmark station at 38 Norcross Circle in North Conway village.