Frequently Asked Questions

  • Chevron down Do you have onsite parking? What about RVs?
  • There is parking next to the station and in our yard.  Sometimes during peak season, parking spaces can be hard to find in our immediate vicinity, but there are several public, free parking lots in the Village, as well as on street parking – all within easy walking distance of the station.

    We can accommodate a limited number of RVs on any given day in a special parking area on our property. Please call us at (603) 356-5251 prior to your visit, if possible, so that we can reserve a spot for you.

  • Chevron down Do you sell season passes?
  • We’ve carefully considered allowing our loyal customers to purchase a season passes. Our inability to come up with a viable plan for a pass is due to a number of factors: we have many different offerings, including length of trip, choice of seating, and for much of the season, the option of enjoying a meal on one of our Dining Cars. In addition to these in-house complexities, we also have partners involved in our daily business, and we share revenue with the State of New Hampshire. We’ve considered all of the factors carefully and, unfortunately, have come to the conclusion that a pass program is impractical for us to implement. We’ll continue to review our present policy, however, and appreciate your patience and understanding.

  • Chevron down Is the North Conway Freight House open to the public?
  • The North Conway Freight House is the home of the North Conway Model Railroad Club, which is open to the public Tues/Thur/Sat July through September.

    NCMRRC maintains a model railroad exhibit that is the envy of many clubs around the country. Well-known for its complexity, the HO display fascinates visitors with details like a ‘real’ campfire with hobos around it. The next time you’re here, be sure to stop by!

  • Chevron down Can I bring my dog?
  • Well-behaved dogs may travel in Coach aboard any train provided they are restrained by the owner. Service dogs are allowed on any car.

  • Chevron down What do you have for locomotives?
  • We have several diesel electric locomotives that were manufactured in the 1950s and 1960s, and they are our primary motive power. Our 1921 steam engine is normally used on the Conway Valley train from mid-September through Columbus Day. It’s undergoing a Federally-mandated, 15-year overhaul, however, and will be out of service in 2018.

  • Chevron down What’s the difference between Coach and First Class?
  • First Class cars have more leg room than do Coach cars. On the Notch Train, the CP Reed and Dorthea Mae are climate-controlled. Though not climate-controlled, the Gertrude Emma on the Valley Train has individual wicker seats at each window for optimum comfort and viewing. To view interior shots of our passenger cars, please click here.

  • Chevron down What about inclement weather?
  • All enclosed passengers cars are heated, and trains operate rain, snow, or shine.

  • Chevron down Are there restroom facilities on the train?
  • Restroom facilities are available on all trains.

  • Chevron down Can I smoke on the train?
  • We are a no smoking property. Smoking is not permitted aboard any train, in any building or anywhere on railroad property. We appreciate your cooperation.

  • Chevron down Can I bring alcoholic beverages on the train?
  • Passengers may not carry alcoholic beverages on-board at any time. (Licensed Establishment RSA 179:27 Paragraph II.) For passengers dining with us, both of our dining cars have a full liquor license and wine list.  Liquor service is only available to passengers on the Chocorua on the Valley Trains and those who sit in the First Class/Premium sections of the Notch Train and/or buy the Notch Train Package, which includes lunch on the Hattie Evans.

  • Chevron down Can I bring food onto the train?
  • Yes in Coach. No in First Class. If you would like to have a picnic before or after your Valley train ride, tables are available outside the North Conway station, and there are picnic tables at Crawford Station for Notch Train passengers.

  • Chevron down Can I buy something to eat on the train?
  • Snack bar service is available on both the Valley and Notch Trains .

    The Valley Train’s snack car sells hot dogs, non-alcoholic beverages, crackers, and candy.  There are also a limited number of snack options on the First Class car, Gertrude Emma (no sandwiches or hot dogs).

    A section of the Lower Dome on the Notch Train offers hot dogs as well as limited selection of individually priced sandwiches, snacks, and non-alcoholic beverages.

    We also have First Class dining car options on all three routes June – October.

  • Chevron down Do you have handicap access?
  • Handicapped accessibility on the Conway Scenic Railroad is limited (wheelchair width of 25″ max.) to Coach seating due to the narrow vestibules and door openings on our historic passenger cars. Please contact us with any special requirements prior to your visit so that we can ensure a pleasant visit. Every reasonable effort will be made to accommodate our visitors’ needs.

  • Chevron down Can I make reservations for the dining cars in advance?
  • Advance dining car reservations are accepted for the dining car Chocorua on the Valley Trains. They may also be made at the station on the day of departure. Dining on the Hattie Evans on the Notch Train is only available as part of our Notch Train First Class Package, which includes First Class seating with beverage service, complimentary snacks, and a 3-course luncheon aboard the Hattie.

  • Chevron down How do groups make reservations?
  • Group rates are available for 20 or more people with one person responsible for headcounts and total group payment.

    Please call Rick Krystof, our Group Sales Manager, at 603-356-5251, ext. 12, or email her at rick.

  • Chevron down How do I make reservations for your train?
  • Individual reservations may be made up to 24 hours prior to the train’s departure time, either online at ConwayScenic.com, or by calling 603-356-5251, or 800-232-5251. We do not take reservations the day of departure, but you can purchase tickets for any train as soon as the station opens.

  • Chevron down When does the station open?
  • The station opens at 9:00 a.m. on any scheduled operating day.

  • Chevron down Where do we board the trains?
  • All trains depart from our historic, landmark station at 38 Norcross Circle in North Conway village.