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Cancellation Policy

Ticket Cancellation Policy

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  • I may cancel my reservation up to 72 hours prior to boarding time. In such circumstances, I may rebook my reservation or receive a rebooking credit good for up to one year from the date of my original excursion subject to blackout date exclusions.
  • Within 72 hours of your excursion departure time, cancellations do not receive a rebooking credit of any kind.
  • Delays of train due to mechanical or weather issues are not subject to refund.

**All sales are FINAL for any theater event (including murder mystery events).**

Credit card charges: Charges will appear on your statement as ‘Conway Scenic Rail’